Avets mobile/online check-in:

For scheduled specialty appointments, please enter the hospital upon arrival or call 412-373-4200 to let us know if you’d like to proceed with a curbside visit. Emergency patients are assessed based on medical priority and caseload fluctuates frequently. Patients with non-critical, non-life-threatening conditions could experience extended wait times, based on the volume of critical patients in the ER.

To help expedite the Emergency check-in process, please begin online/mobile check-in by using the buttons below. If your pet is presenting with a life-threatening condition, please enter the hospital immediately.

If you are looking to schedule a specialty appointment for your pet, please call us at:412-373-4200.

Emergency Check-In
Avian & Exotics Check-In
Get Directions To Avets

Avets Check-In FAQ

Clients and pets who are waiting to be seen will be updated by text message through our client check-in system. Please opt-in for text messages, as they will only be used for direct communication. After registering your pet, our team will review the information provided and determine what level of care may be necessary. As part of the initial evaluation, we may advise you to come in for further assessment.

Based on your pet’s assessment and our current ER capacity, we may need to recommend that you seek care at another veterinary facility.

Please text “9” to cancel your check-in spot or call the hospital and let us know so we can remove your pet from our waiting queue 412-373-4200.

Once you check in and complete the patient history, we will review the information provided to better understand your pet’s medical needs. Based on that review we may advise you to bring your pet in for further assessment. Because of the increased demand for veterinary care, we must see patients based on medical priority followed by the order in which they check-in. Based on your pet’s assessment and our current ER capacity, you may be seen, have an extended and/or variable wait time, or we may recommend that you seek care at another veterinary facility.

Wait times are nearly impossible to predict, as we have no way of knowing when critical cases will arrive. Your wait time may change at any time and may be affected by a change in the status of currently hospitalized patients or due to the arrival of additional critical cases.

If you opt-out of text messaging, the registration form link will be sent to your email for completion. We will notify you via phone call when it is time for you to head to the hospital.

Urgent Care Information

  • Vomiting and diarrhea  
  • Red eyes, painful eyes, squinting 
  • Bloody urine 
  • Wounds and injuries, abscesses 
  • Lameness, trouble walking 
  • Hives without change in behavior or without facial swelling 
  • Coughing without trouble breathing 
  • Lethargy or poor appetite for less than 2 days 
  • Constipation

Please note that this list is not exhaustive and includes the most typical cases seen at Urgent Care facilities. Please contact a veterinarian if you believe your pet requires urgent care.

Rivers Veterinary Urgent Care
560 McNeilly Road
Pittsburgh, PA 15226
412-998-9030
Call for hours and availability

City Vets – Urgent Care and Wellness
79 South 23rd Street
Pittsburgh, PA 15203
412-483-1700
Call for hours and availability

Rainbow Veterinary Hospital
129 State Route 168
Darlington, PA 16115
724-843-5443
Call for hours and availability

Pet Well Clinic (Walk-In)
1100 Washinton Ave
Carnegie, PA 15106
412-275-3675
Call for hours and availability

Pittsburgh Premier Vet
11900 Frankstown Road
Pittsburgh, PA 15235
412-795-1215
Call for hours and availability

Please note that this list is not exhaustive and includes the most typical cases seen at Urgent Care facilities. Please contact a veterinarian if you believe your pet requires urgent care. We strongly recommend calling ahead before bringing your pet to the hospitals listed.

Emergency Information

  • Difficulties in Breathing: short or shallow breath, increased effort, gagging, choking 
  • Severe Trauma (hit by a car, fell out of a window, severe bite wounds) 
  • Decreased responsiveness, unconsciousness, collapse, listless 
  • Severe and painful lameness/broken legs 
  • Severe vomiting and/or diarrhea with lethargy 
  • Refusing food or water for more than 3 days with abdominal pain 
  • Recent ingestion of a toxin or foreign body 
  • Unproductive retching/vomiting, bloated abdomen 
  • Straining and unable to urinate  
  • White/pale gums 
  • Snakebite with pain and swelling 
  • Heat stroke 
  • Hypothermia 
  • Active seizures, 2 or more seizures in 24 hrs 
  • Uncontrollable or serious bleeding 
  • Not able to stand/walk 
  • Intact female dog with increased thirst, vomiting, and severe lethargy  
  • Euthanasia 

MedVet
2810 Washington Road
McMurray, PA 15317
724-717-2273
Call for hours and availability

PVSEC – North
807 Camp Horne Road
Pittsburgh, PA 15237
412-366-3400
Call for hours and availability

PVSEC – South
2810 Washington Road
Washington, PA 15301
724-809-2000
Call for hours and availability

Cheat Lake Animal Hospital
286 Fairchance Road
Morgantown, WV 26508
304-594-1124
Call for hours and availability

Butler Veterinary Associates and Emergency Room
1761 North Main Street Ext
Butler, PA 16001
724-283-2345
Call for hours and availability